Tomorrowland Winter 2024 - Privacy Statement

TOMORROWLAND WINTER 2024 - PRIVACY STATEMENT

Last modified on February 5, 2024.

First of all, Tomorrowland is excited that you are interested in this great application (the 'Application'). Tomorrowland does its utmost to make sure that you do not need to worry about the protection of your Personal Data when you are using the Application. This privacy policy describes how Tomorrowland uses the Personal Data you provide whilst using the Application.

Tomorrowland may ask you to share certain Personal Data, including but not limited to your first name, last name, and e-mail address (identification data). For certain specific obligations, you may be required to provide Tomorrowland with additional data, such as billing or payment data. For these purposes, Tomorrowland bases itself on the processing grounds of the agreement, the legal obligation, its legitimate interest, and in some cases, your consent (see also section 2).

If you do not wish to share any Personal Data, you will not be able to use the Application and Tomorrowland suggests uninstalling it on your mobile device. The processing of your Personal Data is subject to this privacy statement. In case you have questions or remarks concerning this policy, Tomorrowland invites you to contact info@tomorrowland.com. By providing your Personal Data, you are deemed to have acknowledged the use of your Personal Data in accordance with this privacy policy.

DEFINITIONS

Affiliated Company; means a company that is affiliated to Appmiral insofar as it meets the conditions for an “affiliated company” as set out in article 1:20 of the Belgian Code on Companies and Associations, such as, for example, but not limited to, its subsidiary companies.

Application; means the “Tomorrowland Winter” application that is developed for mobile devices for iOS- and Android-operating systems, customized and operated by Appmiral, which acts as a Processor in this respect.

Appmiral; means BV Appmiral, a limited liability company organized and existing under the laws of Belgium, with its registered office situated at Scheldestraat 11, 2000 Antwerp (Belgium) and registered in the Belgian Crossroads Bank for Enterprises with number 0835.673.410.

Controller; has the meaning as defined in the General Data Protection Regulation 2016/679. The Organizer will be qualified as the Controller concerning the processing of Personal Data within the framework of the Application which determines the purposes and means of the processing of Personal Data.

Organizer; means the company that hosts the event for which the Application is used: Tomorrowland – WEAREONE.world BVBA, with its registered office situated at Korte Vlierstraat 6, 2000 Antwerp (Belgium) and registered in the Belgian Crossroads Bank for Enterprises with number 0867.239.782. (hereafter “Tomorrowland”, “we” or “us”)

Personal Data; has the meaning as defined in the General Data Protection Regulation 2016/679, which is any information relating to an identified or identifiable natural person (also referred to as “data subject”).

Processor; has the meaning as defined in the General Data Protection Regulation 2016/679, which is the entity or the person that processes Personal Data on behalf of the Controller.

PURPOSES AND LEGAL GROUNDS

CUSTOMER DATA

Within the framework of the Application, Tomorrowland collects and processes the identification and contact data of its customers. The data may be processed for the purposes of execution of the agreement with the customers, customer management, accounting, and direct marketing activities such as sending promotional or commercial information. The legal grounds for this processing are the execution of the agreement, compliant with a legal obligation to which Tomorrowland is subject (amongst others, the Belgian accounting legislation), its legitimate interest, and in some cases, your consent.

Specifically, Tomorrowland may use the Personal Data it collects for the following purposes:

to allow you to make use of the Application and the Application’s functionalities, features, and services (for example blogs, forums, and discussion pages);
to provide you with information about Tomorrowland's products and services (via e.g. push notifications, SMS text messages, email, and/or other channels), when you subscribe to this;
to process and respond to any complaints or requests;
to locate you, when you consent, in order to share your location with Tomorrowland;
to help us in evaluating, correcting, and improving the Application and any related products or services;
when you consent, for direct marketing purposes;
for internal reasons, including business administration and filing purposes.

THE CONFIDENTIALITY OF YOUR PERSONAL DATA

Every time you, as a user, submit Personal Data, Tomorrowland shall handle this information in accordance with the stipulations of this privacy policy and the legal obligations within the scope of the processing of Personal Data, including the General Data Protection Regulation (GDPR) 2016/679.

Tomorrowland establishes reasonable measures and procedures to secure and protect the Personal Data it collects via the Application or via electronic correspondence. This way, Tomorrowland undertakes, as far as can reasonably be expected, to prevent illegal processing of Personal Data and unintentional loss or removal of your Personal Data.

Tomorrowland seeks to optimize the security of your Personal Data by limiting access to your Personal Data to persons on a “need-to-know” basis (for example only Tomorrowland employees, associates, Affiliated Companies, or subcontractors who need your Personal Data for the purposes as described in section 2 shall receive permission to access the data).

HOW DOES TOMORROWLAND COLLECT PERSONAL DATA AND FOR HOW LONG IS IT KEPT?

Collection of data

Tomorrowland collects your Personal Data – without being exhaustive – in the following cases:

when you fill in the registration form customized by Tomorrowland to register to the Application;
when you register to the Application through your social media account (Facebook);
when you use the Application as a result whereof Tomorrowland will detect your location when you consent to this;
when you file a complaint or ask for information;
when you call, email, or correspond with Tomorrowland in another way than via the Application.

Tomorrowland avoids the collection of Personal Data that is not relevant for the purposes, as set out in section 2.

Tomorrowland can combine the Personal Data it collects via the Application with information that you provide in another way or which third parties deliver.

Retention of data

Personal Data will be stored and processed by Tomorrowland for the duration that is required in relation to the purposes of the processing.

Customer data will be removed from Tomorrowland's systems one year after the last time you log in to the Application, except for the Personal Data that Tomorrowland has to store for a longer duration, based on specific legal obligations or in case of pending litigation(s).

Tomorrowland avoids the collection of Personal Data that is not relevant for the purposes set out in section 2.

Transfer of Personal Data?

Tomorrowland will not transfer your Personal Data to third parties outside the European Economic Area, unless it has Standard Contractual Clauses as provided by the European Commission, in place.

Furthermore, Tomorrowland will not transfer your Personal Data to third parties inside the European Economic Area without your permission, except:

when such transfer is necessary to permit Affiliated Companies, associates, agents, subcontractors, suppliers, or commercial partners to provide a service or accomplish a task in our name (including providing marketing support, accomplish market research, or providing customer services);
if it is required by law.

Any transfer of Personal Data to one of the third parties mentioned in the list above is in accordance with the stipulations of the General Data Protection Regulation (GDPR) 2016/679.

We ensure that measures are taken to make sure that third parties cannot use your Personal Data for other purposes than, and according to the purposes mentioned in section 2, and that these third parties have taken the necessary technical and organizational measures to protect the data involved.

We will have data processing agreements in place with the aforementioned third parties and, if applicable, Standard Contractual Clauses as provided by the European Commission, in order to ensure the security of the Personal Data.

We shall take all necessary precautionary measures to assure that our employees and associates who have access to Personal Data will process these Personal Data exclusively in accordance with this privacy policy and our obligations under the General Data Protection Regulation 2016/679.

Rights of the data subject

By virtue of both Belgian and European legislation concerning data protection, you have the following rights. If you want to exercise the hereafter mentioned rights to your Personal Data, you have to send a written request and provide a copy of the front side of your ID card to info@tomorrowland.com.

Tomorrowland will provide you with information within one month of receipt of the request on the action that will be taken. Tomorrowland can extend this one-month period to a maximum of three months, in which case you will be informed about the reasons for such delay within one month of the original request.

The right of access to Personal Data

You have the right to instruct us to provide you with any Personal Data we hold about you, providing the rights of other data subjects are not affected.

The right to rectification of Personal Data

Tomorrowland kindly asks you to help make sure that the Personal Data in its records is as accurate and up-to-date as possible. If you believe that the Personal Data submitted to Tomorrowland is incorrect or incomplete, please notify Tomorrowland as described above. Tomorrowland will correct or adapt your Personal Data as soon as possible.

The right to erasure of Personal Data

In some circumstances, you have the right to the erasure of your Personal Data without undue delay.

Those circumstances include:

the unnecessity to hold the Personal Data any longer in relation to the purposes for which they were collected or otherwise processed;
the withdrawing of the consent to consent-based processing;
the processing that is for direct marketing purposes;
in case the Personal Data has been unlawfully processed.

However, there are certain general exclusions of the right to erasure. Those general exclusions include where processing is necessary:

for exercising the right of freedom of expression and information;
for compliance with a legal obligation; or
for the establishment, exercise or defense of legal claims.

The right to restrict the processing of Personal Data

In the following circumstances you have the right to restrict the processing of your Personal Data:

for contesting the accuracy of the Personal Data;
when the processing is unlawful but you don't want the Personal Data to be erased; or
when you objected to processing, pending the verification of that objection.

Where processing has been restricted on this basis, Tomorrowland may continue to store your Personal Data. However, Tomorrowland will only process it with your explicit consent, for the establishment, exercise or defense of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest.

The right to object to the processing of Personal Data

You have the right to object to Tomorrowland’s processing of your Personal Data, under the following circumstances:

when Tomorrowland processes your Personal Data for direct marketing purposes (including profiling for these purposes) based on Tomorrowland’s legitimate interest; and
on grounds relating to your particular situation (special personal circumstances).

The right to data portability

If you wish to exercise your right to data portability, Tomorrowland will send the Personal Data in a structured, commonly used and machine-readable format to a data controller of your choice.

The right to withdraw consent

To the extent that the legal basis for Tomorrowland’s processing of your Personal Data is consent, you have the right to withdraw that consent at any time. However, the withdrawal will not affect the lawfulness of processing before the withdrawal.

The right to complain to a supervisory authority

You can file a complaint with the Data Protection Authority (“Gegevensbeschermingsautoriteit”) by sending an e-mail to contact@apd-gba.be or by sending a written request to the Data Protection Authority, situated at Drukpersstraat 35, 1000 Brussels (Belgium).

GEOLOCALISATION

Your Personal Data is used for detecting your location while using the Application. Tomorrowland will store such information for the limited duration of 36 months maximum. Tomorrowland will only use your Personal Data for this purpose if you have explicitly agreed to this by opting in. You have an unconditional right to opt-out at any time you want by sending an e-mail to info@tomorrowland.com or by turning the 'geolocalisation' button in the Application.

THIRD-PARTY LINKS

The Application may contain links to other websites that are not controlled by Tomorrowland. Although Tomorrowland will do its utmost to make sure that the links in the Application lead exclusively to websites that have corresponding security and confidentiality standards, Tomorrowland is not responsible for the protection and confidentiality of data, among which Personal Data, which you submit on other websites after you have left the Application.

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Before submitting personal information on other sites Tomorrowland recommends that you proceed carefully and consult the privacy statement which applies on the website concerned before submitting Personal Data.

Amendments

Tomorrowland has the right to change this privacy policy at any time by publishing a new version on the Application. Tomorrowland recommends consulting the Application on a regular basis in order to verify that you agree to any changes made to this privacy policy. In any event, you will be informed of any changes to this privacy policy by e-mail.